Returns & Refunds Policy

We want you to be happy with your Hexora purchase. Eligible items can be returned within 30 days of delivery.

Items must be unused, in their original condition, and returned with their original packaging and components.

To request a return, contact us at [your email] with your order number and reason for return. We will provide you with the next steps.

Unless the product is faulty, damaged, or otherwise covered by applicable consumer law, return shipping costs are the customer's responsibility.

Once your return has been received and approved, your refund will be issued to your original payment method.

If your product arrives damaged, faulty, or incorrect, please contact us as soon as possible with photos so we can help resolve the issue.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.